Kohl’s has announced its decision to close 27 stores across various states, with the process set to complete by April. The company aims to boost profitability by shutting down underperforming outlets. This move is part of its broader strategy to streamline operations and better align with changing consumer shopping behaviors, including the rise of e-commerce and shifting store traffic patterns.
Vero’s thoughts on the news:
The decision to close underperforming stores underscores the ongoing challenges faced by traditional brick-and-mortar retailers in the digital era. From an IT perspective, this creates an opportunity for Kohl’s to further invest in its digital infrastructure, mobile apps, and personalized shopping experiences to retain and engage customers online. Pivoting toward cloud-first solutions, data-driven insights, and AI-based recommendation systems could play a significant role in their transformation. While store closures are painful, leveraging technology effectively could be the key to long-term growth.
Source: Kohl’s closing 27 stores across US next month as full list is revealed – Daily Express US
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